What you need to know
- A widespread problem has an impact on most users of Garmin Watch, which leads to a breeze of the device, because several users have reported Reddit
- The cause of this problem remains a mystery, some of the affected devices are the precursors Garmin, Garmin Venu 3, Garmin Fenix 7 and the Garmin Epix Pro Gen 2.
- Garmin put a red banner on their website officially recognizing the problem, with a temporary solution.
Update (6: 00p pt): THE Garmin Connect System Status Now displays “online” status in all areas; He previously said that activity downloads were down. However, some users still report serious problems if they try to start an activity.
DC Rainmaker reported that the problem stems from a bad “pre-cache satellite file” wreaking havoc on watches. If your watch is synchronized with Garmin Connect, it should now have access to the appropriate file, in theory, to prevent other problems. But that will not help you if your watch is already stuck in the bootloop.
The recommendation is always to maintain the light or power button on your watch up to 30 seconds to turn it off, then turn it back on and see if the problem is solved. If this does not work, reset it again, then keep the start / stop and rear buttons while it is off; Then press the Light button briefly to light it while keeping the other two buttons. You will hear two beeps; Release the Start button after the first beep, then the rear button after the second beep. This should theoretically release your Garmin watch from its endless loop (source: Garmin support).
If your problem persists, you must get in touch with the Garmin support or use the Garmin forums for more step by step. And if you have not experienced the Blue Triangle yourself, our recommendation is to wait to do activities on your Garmin watch until you are sure that the problem is solved.
The original article is below:
Garmin Watch users had an injured Tuesday morning dealing with their portable devices because most of them were in a frozen state.
Several users have taken Reddit To point out that their garmin watches have become practically useless and stuck on the start -up screen. Some of these portable devices have also displayed a blue triangle (via Techradar).
Depending on the publication, this problem affects users of the United Kingdom, the United States, India and France. Some devices that have been reported so far include the precursor models (265, 965, 255 and 955), the Garmin Venu 2 and 3, the Garmin Fenix 7 and the Epix Pro Gen 2, but it could Have more devices faced with this problem.
There is not much information on what caused this widespread problem; However, some users have speculated that it could be an error related to the network or that the company’s systems are down. However, connect the status of Garmin website Indicated that the activity downloads are down, the warning “We are aware of a problem, which leads to devices on the start -up screen or a blue triangle”.
“I just share – my Garmin Forerunner 255 Music Faced with the problem of the infinity loop currently underway. No particular trigger, the only time I received a team message, the other was the black screen and the restart. Performed precisely 12 (MIDI), “said a user in Techradar in an email.
Reddit users have found their reset by reset solution even before the company solves the problem. This even led some users to lose their data on the device. Other users who contacted assistance say that they heard an automated message saying that they were aware of the reports of the Blue triangle and that they work on a fix.
On Garmin support websiteYou will find a banner with the following advice: “We are aware of a problem, which leads to a blue triangle., Then go up and synchronize it with the Garmin Connect or Garmin Express application.”
Garmin connects users to that The page “My Garmin device does not start” If the above steps do not work. There, he reiterates that you should try to keep the power button for 15 seconds, but that if it does not solve the problem, “you will have to complete a factory reset”, which will delete certain features such as the Garmin wallet and your settings temporarily. All your data on health and physical condition (before the accident) must be preserved, as long as you synchronize your watch with the Connect recently application.
However, we recommend that you retain a factory reset until it is a last resort. This problem may persist until Garmin solves the problem It is On the side, which would mean that a factory reset would not solve your problem.