
Provider organizations that invest in cloud-first, AI-powered strategies will thrive
Patty Hayward focuses on at least three HIMSS25 technologies: Cloud-d’Abord strategies that are released from on-site limitations, agentic AI which automates complex workflows without dedicated coders and contact centers led by AI which transforms the engagement and patient operations. Hayward is Director General of Health Care and Life Sciences in Talkdesk. The company, in HIMSS25…