Joshua Coleman

Canadian responsible for stolen $ 65 million using DEFI Crypto exploits

The US Ministry of Justice charged a Canadian to have stolen about $ 65 million after having operated two decentralized funding protocols (DEFI). DEFI platforms are blockchain -based systems that facilitate peer financial services, eliminating the need for conventional centralized financial intermediaries such as banks or brokerage houses. These platforms provide various financial services related…

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The Power of Human Connection and AI in Customer Experience

Essential Collaborative CX. AI amplifies human expertise and makes service faster and more intelligent. Persona leadership. A solid CX lead defines the brand’s tone and ensures that AI align with the brand and values ​​of the company. Precision meets emotion. AI provides information, but humans establish significant connections that define your brand. AI modifies the…

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