Most of the actors in Saturday Night Live took part in a takedown of Southwest, with Jake Gyllenhaal playing a frantic customer who just wanted to change flights.
Gyllenhaal – mistakenly nicknamed Vaginal Cream – had to go through a series of operators who initially assumed he was simply missing some baggage. As soon as they found out he had changed flights, he was sent to someone who was even less useful.
While he waited on the phone, recordings touted everything that was wrong with Southwest. “Southwest doesn’t design seats. “It’s just another way for us to feel like we’re flying on a city bus” and “Want more legroom and premium food and beverage services?” Fly with another airline.
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Several actors participated in the takedown, including Mikey Day, Heidi Gardner, Chloe Fineman, Michael Longfellow, James Austin Johnson and Ego Nwodim, who accused Gyllenhaal’s character of being racist.
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Eventually, Gyllenhaal is transferred to the big airline pooper – Bowen Yang disguised as “south and west, north and east, from all directions, from all destinations.”
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