In November, NVIDIA hosted an AI summit in Japan. There, CEO Jenson Huang shared his vision for enterprise technology in 2025, calling it the “year of the AI agent.”
According to Huang, the first wave of AI agents will take hold in 2025 and will see the emergence of digital workers capable of understanding tasks, planning and taking action. For example, they can:
- Participate in customer service conversations
- Run marketing campaigns
- Write software
- Optimize manufacturing supply chains
- Serve as research or laboratory assistants
- Act as a tutor to executives or employees
“These digital AI workers are basically like digital workers,” Huang said. “And – just like [human] employees – they need to be trained.
In addition, business leaders must introduce them to the company, coach them to acquire specific skills based on their role, evaluate their performance and protect them to ensure that they only perform the tasks expected of them.
From there, executives can deploy them, pay for them with tokens, and have them interact with other AI agents to collaboratively solve problems and mechanize extensive workflows.
At the AI Summit, Huang expounded this visionand – a month later – Salesforce executed it with Agentforce 2.0, which the CRM leader called a “digital workplace platform.”
Still, others will follow, and NVIDIA – which has partnered with Salesforce – will help them get there and go beyond what’s currently in the market.
After all, NVIDIA is not directly in the business of providing services or solutions. Instead, it provides technologies that enable others to create and improve AI systems.
At the heart of this is NVIDIA NeMo, its AI lifecycle platform. NeMo provides libraries and tools for every step of the AI development process, including:
- Data retention
- Training and development
- Generating synthetic data
- Assessment and safeguards
Additionally, NVIDIA packages pre-trained models into what it calls NIMs (neural information microservices). These NIMs enable seamless integration and interaction between AI systems.
NVIDIA works with independent software vendors (ISVs) – such as Salesforce, SAP and ServiceNow – and service providers – such as Accenture and Delloite – to help them leverage NeMo and NIM.
In doing so, NVIDIA plays a critical role in developing industry-specific digital workers who improve business productivity by turning data into insights and insights into actions.
This is huge, and in 2025, agentic AI will ignite a spark within businesses. However, Huang warned:
None of these agents can do 100% of anyone else’s job. However, all of these agents will be able to do 50 percent of your work. This is the great success.
“Instead of thinking of AI as replacing the work of 50% of people, you should think of AI as doing 50% of the work for 100% of people,” he concluded.
Beyond 2025: where will agentic AI go?
Many enterprise end users of AI systems support Huang’s vision for 2025, including SoftBank Group, a large Japanese internet services company.
Its CEO, Masayoshi Son, joined Huang at the AI summit. But beyond digital work, he also touted the potential for personal AI agents to flourish.
“I’m excited about enterprise AI agents, but personal agents will also come available to everyone,” he said. “They will help us develop our travel and education plans… It will follow you throughout your life.”
In Son’s vision, he notes how an AI agent can track a person’s health or education to provide life advice. For example, he can monitor everything they have read and become their personal tutor.
As such, it will become an AI companion or digital twin, something that co-exists with a person.
Already, those who have played with features like ChatGPT’s memory feature can envision such a future where people can interact with AI in a hyper-personalized way.
However, this future may not be far away. Indeed, NVIDIA’s largest partner – Microsoft – is focused on transforming Copilot into a personal AI that forms a “meaningful” and “long-lasting” relationship.
This is huge for consumers. But personal AI companions of employees are another form of AI that could – beyond 2025 – begin to take over the business.
