Enterprises are turning to AI to solve their efficiency problems, but is just a short-term fix?

Michael Kitces and Ben Henry-Moreland ask whether these long-term problems require a solution other than AI? JANUARY 21, 2026 By Ben Henry-Moreland and Michael Kitces As companies grow and merge over time, they accumulate technical debt. Technologies, capabilities, and processes that in a perfect world would be retooled and improved every time the company grows…

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AI Web Agents for Slack? What Salesforce’s Acquisition of Convergence.ai Could Bring to UC

Salesforce has concluded a final agreement to acquire convergence. In a decision that opens Salesforce and its UC, Slack, new AI assistant capacities that can run the agents. The announcement also covers the progress of the Salesforce agentforce pricing model. “The next wave of customer and productivity interaction of employees will be motivated by very…

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The buyer with links with the Chinese Communist Party received VIP treatment at Trump’s cryptographic dinner

Trump’s White House has repeatedly sounded an alarm concerning visitors with links with the Chinese Communist Party coming to the United States, arguing that they are a threat of potential security. But the administration seems to have literally left the door open to a member of a group of Chinese government when he followed a…

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