Agentic AI edges closer to everyday production use

Many security and operations teams now spend less time wondering whether agentic AI has a place in production and more time determining how to run it securely at scale. A new research report from Dynatrace examines how large organizations are moving agentic AI from pilot projects to real-world environments and where these efforts are stagnating….

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Five9 and Google Cloud Advance AI-Driven Customer Experiences

Five9 announced its decision to collaborate with Google Cloud for common customer experience solutions. This follows a series of announcements from the contact center giant earlier this week focused on improving customer experience with AI services. Their latest partnership will see both providers collaborate towards an effective customer solution, enabling enterprise customers to improve their…

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Supply chain resilience and AI readiness start with location-based data

For many supply chain organizations, the resilience conversation has shifted from reacting to disruption to understanding exposure. This shift requires companies to dig deeper, beyond tier-one suppliers, beyond transactional data, and into the physical and geographic realities that shape how goods are purchased, moved and stored over time. The question is no longer whether organizations…

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Demystifying Artificial Intelligence: Understanding the Mechanism Behind the Magic

Artificial intelligence (AI) is rapidly touching nearly every aspect of our modern life, from simple predictive models for text completion when composing messages and emails to highly sophisticated content creation, such as prompt-based realistic video generation. Yet despite AI’s widespread prevalence, there remains unawareness or misunderstanding about what AI truly is and how it operates….

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AI trade reignited by TSMC earnings blowout

A view of the TSMC Global R&D center in Hsinchu, Taiwan on April 15, 2025. Ann Wang | Reuters Thursday offered markets a rare respite from the incessant geopolitical upheavals. Yet the week’s headlines still reflect broader global dynamics. Case in point: Taiwan’s $250 billion investment in chip production in the United States, which is…

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SaaS bills climb as AI shakes up pricing: Zylo

Diving brief: The average organization now spends $55.7 million annually on software applications as a service, with artificial intelligence-based tools fastest growing, SaaS management company Zylo said in a report released Thursday. Even with software portfolios holding steady at an average of 305 applications, spending increased nearly 8% in 2025 from the previous year, according…

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The pioneer behind Google Gemini is tackling an even bigger challenge—using AI to ‘solve’ disease

The astonishingly prodigious child of bohemian parents, Hassabis grew up in North London in the 1980s. And through the city haze, every now and again, Hassabis could see one constellation—Orion, named for Greek mythology’s formidable hunter and for centuries a guide to sailors and farmers. Some 40 years later, it remains Hassabis’s favorite constellation, in…

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CivicPlus’ New AI Tools Work for Meetings, CRM, Websites

As state and local governments across the United States seek to operationalize artificial intelligence in their daily operations, a major technology provider working with these jurisdictions has released six new AI tools. The new feature comes from CivicPluswho is perhaps best known for creating municipal websites. However, the company offers many other government technology products…

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How to prevent AI slop from costing your business

Beth Kempton pour Upwork Comment éviter que les erreurs d’IA ne coûtent cher à votre entreprise L’intelligence artificielle sur le lieu de travail offre des avantages incontestables, tels qu’une exécution plus rapide, un rendement accru et une prise de décision mieux informée. Cependant, alors que les organisations se précipitent mettre en œuvre l’IAils découvrent souvent…

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