How to drive adoption of contact center voice AI

Listen to the article 2 min This audio is generated automatically. Please let us know if you have comments. Diving brief: Voice AI can help contact centers unlocking their potential, Nicole Kyle, CMP director of CMP Research said on Wednesday, during a KRISP webinar. The interest in automated customer support can be lagging behind live…

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Is Your Job Safe From AI? We Asked an Expert

Once the domain of speculative science-fiction writers, the new realities of automation and artificial intelligence are rapidly insinuating their way into how we think and act. It’s changing how the organizations we work in operate, and blowing up old assumptions of how a career—and, indeed, a life—might be constructed. It can all feel a little…

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ChatGPT Study Mode Transforms Student Learning

The Chatgpt study mode offers students a Socratic interface and an experience designed to promote … More Active learning and exploration of ideas rather than simply passively receiving answers. OPENAI Over the past three years, generative artificial intelligence and large languages like Chatgpt have worried a lot because people speculate if Chatgpt will replace teachersServe…

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