Gwinnett County budgets $2.5M to upgrade 911 call system; AI, texting features expected to be included

Gwinnett 911 adds AI for faster emergency response Gwinnett County is investing $2.5 million to upgrade its 911 system with artificial intelligence and next-generation 911 capabilities. This redesign will allow dispatchers to directly receive photos, videos and text while using AI for real-time translation and transcription in one of Georgia’s most diverse counties. The project,…

Read More

Five9 and Google Cloud Advance AI-Driven Customer Experiences

Five9 announced its decision to collaborate with Google Cloud for common customer experience solutions. This follows a series of announcements from the contact center giant earlier this week focused on improving customer experience with AI services. Their latest partnership will see both providers collaborate towards an effective customer solution, enabling enterprise customers to improve their…

Read More

Voxtral transcribes at the speed of sound.

Today we are launching Voxtral Transcribe 2, two next-generation speech-to-text models delivering industry-leading transcription quality, diarization, and ultra-low latency. The family includes Voxtral Mini Transcribe V2 for batch transcription and Voxtral Realtime for live applications. Voxtral Realtime is open-weight under the Apache 2.0 license. We’re also launching an audio playground in Mistral Studio to test…

Read More

Agentic AI edges closer to everyday production use

Many security and operations teams now spend less time wondering whether agentic AI has a place in production and more time determining how to run it securely at scale. A new research report from Dynatrace examines how large organizations are moving agentic AI from pilot projects to real-world environments and where these efforts are stagnating….

Read More

Top 20 AI GRC Software & Technologies in 2026

As AI systems integrate into business processes, organizations face growing AI governance, risk, and compliance needs. In our prior research, we tested AI risks in practice with an AI bias benchmark, finding persistent bias around race, gender, and socioeconomic assumptions in several models. These findings underscore the importance of AI GRC tools, which help continuously…

Read More