Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

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Shield AI Signs Contract with Taiwan’s National Chung-Shan Institute of Science and Technology to Accelerate and Indigenize Taiwan-Developed AI Pilots

TAIPEI, February 11, 2026 /PRNewswire/ — Shield AI today announced that it has signed a contract with Taiwan’s National Chung-Shan Institute of Science and Technology (NCSIST) to advance the development, demonstration and deployment of AI-driven unmanned systems. The collaboration will integrate Shield AI’s Hivemind platform into NCSIST’s intelligent unmanned systems, supporting both software development and…

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AI bot swarms threaten to undermine democracy

A joint essay with Daniel Thilo Schroeder and Jonas R. Kunst, based on a new paper on swarms with 22 authors (including myself) who just published in Science. (A preprinted version is hereand you can see WIRED’s coverage here.) Automated bots spreading misinformation have been a problem since the early days of social media, and…

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Qlik Welcomes Mark Relph of AWS to AI Council

This addition brings the perspective of the cloud ecosystem and enterprise AI implementation to the board, advising Qlik on practical and responsible adoption of AI. PHILADELPHIA, January 21, 2026–(BUSINESS FEED)–Qlik®a global leader in data integration, data quality, analytics and artificial intelligence (AI), today announced that Mark Relph, Director of Amazon Web Services (AWS), has joined…

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Executives like David Solomon of Goldman Sachs say experience trumps everything in business, including brains. But Ricardo Amper, founder and CEO of the $1.25 billion software company Incode Technologies, believes Gen Z’s naivety is a professional blessing rather than a career curse. “My belief [is] that it is important to come out with a fresh…

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