Red Lobster and Captain D’s Dive Into Voice AI as Restaurants Race to Automate Orders |
The captain deployed Presto Phoenix to manage steering wheel orders at his 525 locations. The system not only takes orders, but also pushes guests with ascending sales and, ultimately, loyalty registrations. By Lea Mira, RTN staff editor – 9.28.2025 Two seafood chains take the plunge in artificial intelligence. Red Lobster and Captain D each announced…