Agentic AI edges closer to everyday production use

Many security and operations teams now spend less time wondering whether agentic AI has a place in production and more time determining how to run it securely at scale. A new research report from Dynatrace examines how large organizations are moving agentic AI from pilot projects to real-world environments and where these efforts are stagnating….

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Financial advisors weigh AI upside against demand for human advice

Morningstar research shows that more advisors are turning to generative AI for greater efficiency, while clients demand deeper advice, context and emotional support. Financial advisors rely on generative AI to manage their routine work, but remain cautious about how the technology fits into their role as relationship managers and behavioral coaches, according to Morningstar data….

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Building Trust in Agentic AI

From principles to practice As artificial intelligence systems become more agentic and capable of multi-step reasoning and autonomous action, the issue of trust moves from theory to practice. These challenges are the focus of the Trust in AI Alliance, a new forum hosted by Thomson Reuters Labs that brings together leading AI researchers and engineers…

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Gwinnett County budgets $2.5M to upgrade 911 call system; AI, texting features expected to be included

Gwinnett 911 adds AI for faster emergency response Gwinnett County is investing $2.5 million to upgrade its 911 system with artificial intelligence and next-generation 911 capabilities. This redesign will allow dispatchers to directly receive photos, videos and text while using AI for real-time translation and transcription in one of Georgia’s most diverse counties. The project,…

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The Winning Edge Recap: Rethinking Denial Management Strategies to Counter Payer AI

As payers deploy advanced technologies to review claims, health systems like Mercyhealth and WellStar are fighting back with stricter contracts and predictive AI. In recent years, the fierce struggle to combat denial has gradually intensified. During this week’s The Winning Edge for Defeating Denials webinar, revenue cycle leaders from Mercyhealth and Wellstar Health System discussed…

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Roughly half of employees are using unsanctioned AI tools, and enterprise leaders are major culprits

In addition, employees must be made aware of the risks. Many, including CISOs, do not truly understand the scale of the problem and its broader implications. “Education is essential and doesn’t require a lot of work,” Williams said. Implementing a policy and framework, however, is, and businesses must first decide what risks they are willing…

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