Agentic AI edges closer to everyday production use

Many security and operations teams now spend less time wondering whether agentic AI has a place in production and more time determining how to run it securely at scale. A new research report from Dynatrace examines how large organizations are moving agentic AI from pilot projects to real-world environments and where these efforts are stagnating….

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Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

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AI bot swarms threaten to undermine democracy

A joint essay with Daniel Thilo Schroeder and Jonas R. Kunst, based on a new paper on swarms with 22 authors (including myself) who just published in Science. (A preprinted version is hereand you can see WIRED’s coverage here.) Automated bots spreading misinformation have been a problem since the early days of social media, and…

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Cast AI Valued at Over $1 Billion With the Launch of Its GPU Marketplace

OMNI Compute is a unified compute marketplace that allows businesses to access, provision, and operate GPUs in any cloud or region, with no code changes required. MIAMI, January 12, 2026–(BUSINESS FEED)–Cast AI, the leading application performance automation platform, was introduced today OMNI calculationa unified compute control plane that automatically discovers available resources across cloud providers…

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A consumer watchdog issued a warning about Google’s AI agent shopping protocol — Google says she’s wrong

Shortly after Google announced its new universal commerce protocol for AI-powered sales agents, a consumer economy watchdog sounded the alarm. In a post now viral on X Viewed nearly 400,000 times, Lindsay Owens wrote on Sunday: “Big/bad news for consumers. Google today announced how it plans to integrate shopping into its AI offerings, including search…

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Gwinnett County budgets $2.5M to upgrade 911 call system; AI, texting features expected to be included

Gwinnett 911 adds AI for faster emergency response Gwinnett County is investing $2.5 million to upgrade its 911 system with artificial intelligence and next-generation 911 capabilities. This redesign will allow dispatchers to directly receive photos, videos and text while using AI for real-time translation and transcription in one of Georgia’s most diverse counties. The project,…

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