Balancing AI Efficiency with Human Well-Being

In the environment of the rapid contact center of today, managers are faced with a myriad of challenges which can have a significant impact on the operational efficiency and well-being of employees. One of the most urgent problems is the professional exhaustion of agents, a phenomenon exacerbated by the growing complexity of customer interactions and…

Read More

The “cryptocurial” of emerging markets presents risks for financial resilience: Moody’s

The adoption of cryptocurrencies on emerging markets presents risks for monetary sovereignty and financial resilience, the giant of credit ratings Moody said on Thursday. The risks are the most acute in the fields where the use of cryptography extends beyond investment in economies and funds, according to the report. Moody’s suggests that a higher penetration…

Read More

Perplexity Ai Voice Assistant Lance on iOS

Perplexity vocal assistant in Perplexity is now officially available on iOS, bringing its conversation capacities to iPhones and iPads. With this update of the Perplexity application, Apple users can now ask the assistant to manage daily tasks such as sending messages, writing emails, definition of reminders and even booking reservations. What distinguishes perplexity is that…

Read More