Generative AI adoption trends around the world

Adoption of artificial intelligence is on the rise globally, but new data shows that some countries are significantly outperforming others, while the gap between advanced and developing countries has widened. The UAE and Singapore stand out, with more than 60% of the population in both countries using some type of generative AI tool in the…

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Five9 and Google Cloud Advance AI-Driven Customer Experiences

Five9 announced its decision to collaborate with Google Cloud for common customer experience solutions. This follows a series of announcements from the contact center giant earlier this week focused on improving customer experience with AI services. Their latest partnership will see both providers collaborate towards an effective customer solution, enabling enterprise customers to improve their…

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Nirmal Jingar Receives 2026 Global Recognition Award for Sustained Contributions to AI-Driven Supply Chain Optimization and Modernization at Wayfair

Nirmal Jingar receives a 2026 Global Recognition Award for leading AI platform modernization at Wayfair, generating millions of dollars in supply chain savings, advancing responsible adoption of generative AI, mentoring engineering teams, and shaping industry standards through governance frameworks and advisory work. New York, NY, USA, January 17, 2026 — Nirmal Jingara senior engineering manager…

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SoundHound AI Bridgepointe Deal Puts Enterprise Adoption In Investor Focus

SoundHound AI (NasdaqGM:SOUN) has partnered with Bridgepointe Technologies to expand enterprise use of its AI agents and IT automation platforms. The partnership targets Bridgepointe’s more than 12,000 enterprise customers in industries including hospitality, automotive and retail. The collaboration focuses on the deployment of SoundHound’s Amelia 7 AI agent for customer interaction and its Autonomics platform…

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