Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

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Navigating the legal landscape of AI – Scot Scoop News

“Code on the wall”/Nat W./IndustryToday/CC By-SA 2.0 A person is silhouetted in front of projected computer code. Generative artificial intelligence builds on similar software and is increasingly becoming a priority for lawmakers. Governments around the world have rigorously debated how to oversee its development. California lawmakers have made great strides over the past year to…

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Executives like David Solomon of Goldman Sachs say experience trumps everything in business, including brains. But Ricardo Amper, founder and CEO of the $1.25 billion software company Incode Technologies, believes Gen Z’s naivety is a professional blessing rather than a career curse. “My belief [is] that it is important to come out with a fresh…

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How Higher Ed Can Reverse It

Bâtiments du campus universitaire getty Quatre-vingt-dix pour cent des professeurs affirment que l’IA affaiblit la pensée critique. C’est selon un Enquête de janvier 2026 auprès de 1 057 membres du corps professoral menée par l’Association américaine des collèges et universités et l’Université Elon. Cette préoccupation trouve un écho à l’échelle mondiale. Un rapport distinct de janvier…

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“The sheer velocity of AI-driven threats makes human-in-the-loop a bottleneck rather

“Cybersecurity will be the first vertical to completely move from co-pilots to autonomous agents. The sheer speed of AI-based threats makes workflows involving humans a bottleneck rather than a protection,” said Yoni Osherov, general partner at Ouverture Capital, when asked which specific industry would be the first to fully trust AI with independent decision-making. “We…

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