Enterprises are turning to AI to solve their efficiency problems, but is just a short-term fix?

Michael Kitces and Ben Henry-Moreland ask whether these long-term problems require a solution other than AI? JANUARY 21, 2026 By Ben Henry-Moreland and Michael Kitces As companies grow and merge over time, they accumulate technical debt. Technologies, capabilities, and processes that in a perfect world would be retooled and improved every time the company grows…

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Canva Announces Claude AI Connector for Content Creation

Analyst(s): Keith KirkpatrickPublication date: February 11, 2026 Canva has expanded its Claude AI connector to enable the generation of on-brand designs directly within Claude conversations, allowing teams to create branded presentations and visuals without leaving the AI ​​chat interface. The move addresses a critical sticking point for enterprise users: quickly maintaining brand consistency. The integration…

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Supply chain resilience and AI readiness start with location-based data

For many supply chain organizations, the resilience conversation has shifted from reacting to disruption to understanding exposure. This shift requires companies to dig deeper, beyond tier-one suppliers, beyond transactional data, and into the physical and geographic realities that shape how goods are purchased, moved and stored over time. The question is no longer whether organizations…

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Beyond IVR: How Kapture CX is building AI voice agents that act, not just talk

As voice becomes the fastest growing customer support interface in India, businesses are moving beyond IVRs to AI agents that can understand, act and resolve at scale. Kapture CX is at the forefront of this change by creating multilingual, code-combination-enabled AI voice bots that deliver consistent experiences across geographies while executing real workflows securely. In…

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