The people and AI that fuel Repsol’s digitalization


Finally, there is the responsible AI group, and since the first stage of the digital program, mechanisms have been created to guarantee responsible and safe AI models. “In the second digital wave, we have collaborated with other organizations by forming working groups to promote joint reports that guarantee responsible AI,” adds Arroyo. “In addition, we define the guiding principles in accordance with the European AI law and have defined the governance model, so AI is used legally, in a responsible and agile manner.”

Add diapers for better performance

After a year of work, in addition to the lines already launched, the company created others, including generation plans systemized for each commercial unit; The Impact Office business and productivity office to identify, measure and monitor the impact generated by the AI ​​generation; Structured training to facilitate the successful adoption of the AI ​​generation; and man centered on humans to define the interaction between users and applications.

The generative IA Combine Center also had a major impact on professionals and corporate culture. As part of new ways of working, the Copilot M365 pilot project was carried out to help assess the impact of the Gen AI tool, in parallel with the active change management. The experience lasted four months and led to an average savings of 121 minutes per week, per person on routine tasks, which represents more than 96 hours per year per employee.

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